Gulf Airports Reinforce Resilience Amid Regional Airspace Closures

Airports across the Gulf are managing an exceptionally challenging situation as airspace closures leave thousands of passengers stranded, an official of the Airports Council International (ACI) has said.

Stefano Baronci, director general, ACI Asia-Pacific & Middle East, explained how airports in the Gulf region are coping with thousands of stranded passengers due to airspace closures, saying, “The difficulty is particularly acute in those markets where international traffic accounts for roughly three-quarters of total passenger volumes.”

“In such a context, there are effectively no viable substitutes for air transport to move people across the region’s vast distances and intercontinental routes. As a result, airport operators must manage large numbers of disrupted travellers within terminals while maintaining safety, order, and operational continuity,” Baronci told Gulf Times.

“In response, airports are placing strong emphasis on coordination and communication with all stakeholders. Close collaboration between airport operators, airlines, civil aviation authorities, and government agencies is essential to manage passenger flows, provide rebooking options, and identify alternative routing possibilities when corridors reopen,” he emphasised.

The sector has considerable experience in managing such disruptions, having navigated crises ranging from the Covid-19 pandemic to severe weather events, reassured Baronci, citing the unprecedented rainfall that affected Dubai in April 2024. He noted that these experiences have strengthened crisis management frameworks and operational protocols across the region’s aviation ecosystem.

“Equally important is the provision of clear and timely information to passengers. Travellers generally understand that delays or cancellations may be unavoidable when safety is at stake; however, uncertainty and lack of communication can quickly erode trust. Airports, therefore, focus on maintaining continuous information flows through announcements, digital platforms, and airline coordination,” underscored Baronci.

Asked what emergency measures airports are adopting to ensure passenger welfare during prolonged disruptions, Baronci explained that airports across the Gulf have activated emergency response protocols to protect passenger welfare during the current disruptions.

“In several cases, including Dubai International Airport and Zayed International Airport, a limited number of flights have gradually resumed following temporary airspace closures, allowing airports to begin processing stranded passengers while maintaining strict operational controls. During this period, airport authorities have prioritised providing clear information, passenger assistance, and the orderly handling of irregular operations,” Baronci noted.

State-run Qatar News Agency (QNA) reported Saturday that Qatar Airways intends to operate the following flights today (March 8) to Hamad International Airport from London (LHR), Paris (CDG), Madrid (MAD), Rome (FCO), Frankfurt (FRA), and Bangkok (BKK), following temporary authorisation from the Qatar Civil Aviation Authority, confirming a safe operating corridor.

According to Baronci, airports have also mobilised on-site facilities and welfare services to support travellers affected by cancellations and delays.

“For example, Muscat International Airport has utilised its airside hotel facilities to provide temporary accommodation for stranded passengers. In addition, airport operators and airlines have arranged food, rest areas, and assistance for rebooking or onward travel, helping to mitigate the immediate impact of extended disruptions,” Baronci said.

More broadly, Gulf airports have intensified coordination with airlines, civil aviation authorities, and air navigation service providers to identify available flight corridors and facilitate alternative routings wherever possible, Baronci also said.

“This close collaboration across the aviation ecosystem is essential during prolonged disruptions, enabling airports to gradually restore connectivity while ensuring that affected passengers receive timely support and guidance throughout the process,” he stated.