QNB Advances Digital Transformation, Governance and ESG Agenda

During the quarter, the Group advanced initiatives focused on employee engagement, capability development, and organisational alignment. Building on these efforts, QNB launched a new Human Capital Management System to enhance the employee experience and strengthen internal capabilities.

 The platform streamlines core HR processes and improves access to services across the Group. The rollout, supported by structured training and a built-in helpdesk function, reflects QNB’s commitment to continuous improvement, digital enablement, and a more agile and connected organisation.

At the same time, QNB continues to strengthen its governance and risk management frameworks in line with evolving regulatory expectations and global best practices. Particular focus has been placed on emerging risk areas, including cybersecurity and AI-related threats. Internal initiatives, including performance programmes and capability-building efforts, further support a performance-driven culture aligned with the Group’s strategic priorities. Collectively, these initiates reinforce QNB’s institutional strength, ensuring the organisation remains resilient, adaptive, and well positioned in a complex operating environment.

Sustainability remains embedded at the core of QNB Group’s strategy, underpinning its approach to long-term value creation, responsible growth, and resilience.

During the first quarter, QNB continued to advance its sustainability agenda, building on the progress outlined in its Sustainability Report 2025 and reinforcing the integration of ESG considerations across its operations and client activities.

A key milestone was the announcement of QNB’s ambition to achieve Net Zero by 2050, alongside becoming the first bank in the Middle East to obtain independent assurance on its portfolio-wide Scope 3 financed emissions, aligned with IFRS S1 and S2 standards.

These efforts were further recognised with QNB named the Overall Best Bank for Sustainable Finance in the Middle East at the 2026 Global Finance Sustainable Finance Awards, alongside multiple category awards across green, social and sustainability bonds.

This integrated approach ensures sustainability remains a core driver of QNB’s strategy and long-term growth. As financial markets across the Middle East, Africa and Asia continue to evolve, QNB remains focused on executing against a clear and consistent set of strategic priorities.

The Group will continue to deepen capital markets, broaden investor access, and strengthen institutional infrastructure. At the same time, QNB will accelerate the scaling of its digital ecosystems and enhance payment capabilities across its network with a particular focus on making cross-border banking easier and more efficient for clients across its business units.

Sustainability will remain central, with continued integration of ESG considerations across products, operations, and institutional frameworks.

Supported by strong fundamentals and disciplined execution, QNB remains well positioned to deliver sustainable long-term value while contributing to the resilience and growth of the markets in which it operates.