2025-05-05
QNB Group has won the ‘Best Multi-Channel Offering’ award at the MEED’s Mena Banking Excellence Awards 2025, in recognition of its outstanding achievements to create a seamless, omni-channel digital banking customer experience in the Middle East and North Africa region, and beyond.
The award in this esteemed category underscores QNB’s pursuit of excellence and commitment to delivering a customer-centric and innovative digital banking experience through QNB Mobile and Internet Banking, self-service machines, and contactless payments.
The reward also recognises the extensive product marketing and new pioneering services launched recently such as digital account opening, multi-currency travel card and Fawran, ensuring customers receive convenience, accessibility, and excellence at every touchpoint.
Commenting on the new recognition, Adel Ali al-Malki, Senior Executive Vice-President of QNB Group Retail Banking, said: “We are honoured to receive the “Best Multi-Channel Offering” award for our omni-channel digital banking portfolio, which serves as a testament to QNB’s unwavering commitment to innovation and digital banking excellence in Qatar and globally.
“This recent recognition reinforces QNB’s position as a leading financial institution in the Middle East and North Africa region, continuously striving to deliver outstanding, customer-centric digital banking solutions to exceed customers’ expectations."
QNB Group’s efforts to provide seamless digital banking experience were recognised recently with several international awards including: ‘Best Digital Experience’ in Qatar, ‘Best Retail Bank for Digital Customer Experience’ in Qatar and the Middle East, ‘Best Mobile App’ in Qatar, ‘Excellence in Product Marketing’, ‘Excellence in Omni-channel Integration’, and ‘Best Digital Wallet’ in the Middle East and North Africa.