Yusuffali Announces Lulu Retail Expansion Plan, Marks One Million Loyalty Members

Lulu Hypermarket celebrated a significant milestone in Qatar’s retail sector as its flagship Happiness Loyalty Program surpassed one million registered members, underlining the growing confidence and loyalty of customers towards one of the country’s leading retail chains.

The landmark achievement was commemorated at a special ceremony attended by Mohammed bin Ali Al Athbah, President of the Central Municipal Council, Yusuffali MA, Chairman of Lulu Group, Dr Mohamed Althaf, Lulu Global Operations Director & Chief Sustainability Officer, senior company officials, invited dignitaries and members of the media.

The event highlighted Lulu’s remarkable growth journey in Qatar and reaffirmed its commitment to rewarding customer loyalty through innovative retail initiatives while continuing to invest in the country’s expanding retail landscape.

The Happiness Loyalty Program, one of Lulu’s flagship customer engagement initiatives, has become immensely popular among shoppers by offering a wide range of exclusive benefits.

Members enjoy instant discounts on selected products, reward points on purchases, personalised offers, special member-only promotions and a variety of exclusive shopping privileges designed to enhance the overall customer experience.

To mark the one-million-member milestone, Lulu announced a series of exclusive promotional campaigns and special offers across all its hypermarkets and supermarkets in Qatar, allowing Happiness members to enjoy additional savings and attractive rewards.

Addressing the gathering, Yusuffali expressed his gratitude to customers for their unwavering support and trust, describing the achievement as a defining moment in Lulu’s journey in Qatar.

“This milestone reflects the trust and loyalty of our customers. It also highlights our commitment to delivering great value, quality and convenience to shoppers every day. Reaching one million Happiness members is a highly significant step in our retail journey in Qatar,” Yusuffali said.

He noted that Lulu has consistently focused on understanding customer needs and introducing innovative shopping experiences backed by quality products, competitive pricing and world-class service standards.

Yusuffali further emphasized that customer satisfaction has always remained at the heart of Lulu’s business philosophy and that the company’s continued investments in digital technology, customer engagement initiatives and retail innovation have played a crucial role in strengthening long-term customer relationships.

In another major announcement during the event, Yusuffali unveiled Lulu Group’s ambitious expansion roadmap for Qatar, revealing three major upcoming retail projects that will further strengthen the company’s presence in the country.

The new developments will come up at Baraha Town, Al Waab, and Qetaifan Island, areas witnessing rapid residential and commercial growth.

Adding further momentum to Lulu’s expansion strategy, Yusuffali disclosed that the Group is also planning another mega project valued at approximately QR500 million, which is currently in the pipeline.

While details of the project will be announced at a later stage, he said the investment reflects Lulu’s long-term confidence in Qatar’s economy and its vision for sustained growth in the country’s retail sector.

The upcoming projects are expected to create new employment opportunities, enhance shopping convenience for residents and support Qatar’s economic diversification efforts by strengthening the retail and consumer services sector.

Lulu Group has been one of the largest retail investors in Qatar, operating an extensive network of hypermarkets, supermarkets and shopping destinations across the country.

Over the years, the company has earned widespread recognition for offering high-quality products sourced from around the world while supporting local suppliers and promoting sustainable retail practices.

The company’s continued expansion aligns with Qatar’s rapid urban development and increasing consumer demand, further reinforcing Lulu’s position as one of the country’s most trusted retail brands.

The celebration concluded with the recognition of the one-million-member milestone and renewed commitment by Lulu to deliver greater value, enhanced shopping experiences and innovative customer-centric initiatives as it embarks on the next phase of its growth journey in Qatar.